DIGITAL & IT

People of SAS

Yating Le

“There’s a strong sense of belonging. Colleagues are very friendly and always ready to help. I appreciate the environment for English speaking and that the culture here builds on trusting each other."

What is it like to work for SAS? I feel belonging, and have super helpful colleagues. The environment for English speaking and that the culture here builds on trusting each other.

What would you say is the best with your job? It is fascinating to learn about the different parts that make up the airline business, from commerce to operation. While investigating these different parts, I get the opportunity to work on diverse projects and benefit from new learning opportunities. The work never gets boring as a result! The fact that the insights I produce can have a real tangible impact is also a huge plus. For example, through the data-driven insights, we can not only help to improve the customer service quality, but also contribute to new practices that reduce fuel consumption and SAS’ environmental footprint.

Massimo Pascotto

“I think I have the best job at SAS, at least when it comes to technology! I get bored easily, innovation is about change and speed so that's great for me”

What is it like to work in your departure? If we get an idea on a Monday morning we start work prototyping it immediately,” he says. “We need to dare to fail and make mistakes. Thanks to digitalization, it’s easy for us to build things quickly, try them out and change them, or even abandon them if they don’t work. For me, if we don’t have failures in our projects we aren’t innovating enough.”

Why SAS? People often ask me why I stay so long in one company? I have done so many things at SAS, with different people and in different roles, that I am always growing. You can change your job, where you live or the people you have around you. Or you can change yourself and start seeing things from a different prospective. This is what SAS has done in the last years, looking at the same thing but from a different perspective. And so have I. Innovation is about changing perception. And I never get bored here.” 

Magdalene Mburu

“Technology has made things much easier, but that’s because SAS dares to try things out. We are curious. We want to be at the forefront of technology at all times.”

Magdalene is a crucial part of the SAS operation both locally, in terms of making sure people and planes arrive and depart as they should at Oslo, as well as throughout the SAS network. 

“We have responsibilities that go well beyond Scandinavian borders,” Magdalene says. “Before the pandemic, I could be working on opening a new destination like Haneda in Japan. Or, like now, on the relocation of the station office in Beijing and the coordination of the network infrastructure or speaking with Chicago about biometrics. When developing solutions we never just think of Oslo, we think ‘how could this help all the other hubs and stations?’ We want everyone to share in the success.”