Quality policy

SAS is committed to satisfy the customers’ expectations for safe and efficient operation. Safety is SAS’ foremost quality parameter.

The following order of priorities is always applied:

• Safety and security
• Punctuality
• Care

SAS believes that quality is everybody’s concern.

Continuous improvements will be achieved at all times through the dedication of our employees, established standards and measurements, and by cooperation with auditors.

SAS shall control the risk exposure and ensure risk awareness during daily work at all levels.

All flights shall be serviced and operated in accordance with established procedures based on authority regulations, company requirements and safe operational practice.

Activities within SAS shall be performed in such a way that they contribute to minimizing the negative effect on the environment.