Accelerating SAS’ Comprehensive Business Transformation Plan 

On July 5, 2022, SAS initiated a court-supervised process in the United States by voluntarily filing for chapter 11. This process will provide SAS with legal tools to strengthen our financial position and accelerate our work with key elements of SAS FORWARD, while allowing us to continue running our airline.

• Learn more here 

The chapter 11 process is a legal process conducted under the supervision of the U.S. federal court system, which many large international airlines based outside of the U.S. have successfully used over the years to reduce their costs and complete financial restructurings.

• Learn more about the chapter 11 process here

Information Regarding Distribution of Bar Date Notice in SAS’ Chapter 11 process

A note regarding the Bar date in SAS’ Chapter 11 process has been distributed by SAS. Receiving this notice does NOT mean that you have a claim or that SAS or the Bankruptcy Court believes

you have a claim against SAS. If you do not believe you have a claim against SAS for the period until July 5, 2022, you do not need to take any action in response to this notice. More information is available on the link.

• Information - Bar Date

Operating As Usual

SAS’ operations and flight schedule are unaffected by the chapter 11 filing, and SAS will continue to serve its customers as normal. Importantly, we expect to have sufficient liquidity to support our business and meet our obligations going forward. SAS has obtained USD 700 million in Debtor-in-Possession (DIP) financing which provides SAS with a strong financial position to fund our operations throughout our restructuring process in the U.S.

For Customers:

• Your current bookings remain in effect and you will be notified as usual if there are any changes to our scheduled departures.
• You can continue to book flights online at flySAS.com or through SAS’ mobile app without service disruption. Reservations and all other customer services and systems will continue as they have been.
• You can continue using tickets, vouchers and gift cards purchased before SAS initiated this process.
• We will honor all EuroBonus services and benefits, and you will be able to continue accruing and redeeming points earned through EuroBonus to purchase tickets with SAS during this process.
• We will continue to issue ticket refunds and honor travel coupons and payments or credits associated with baggage or service claims in adherence with our current policies.

For Suppliers / Business Partners:

• We will pay vendors and suppliers in full on normal terms for goods and services provided on or after the chapter 11 filing date.
• We are relying on the cooperation of all of our suppliers and business partners so we can drive our mutual success.

For Employees:

• You will continue receiving pay and benefits as normal.
• The chapter 11 process has no impact on your day-to-day responsibilities.